Evaluation Form

Travel Evaluation Form

Thank you for your business. Please take a few moments to complete this brief evaluation from Fox Travel / American Express about your vacation experience. We appreciate your support and your taking time to share your thoughts about your vacation experience.


Please Provide Complete Information
Your Name and Email Address
are especially important

All your information is held strictly CONFIDENTIAL
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Confidential Travel Evaluation Form
E-mail (required):  
Retype your E-mail (required - we want to make sure we have it correct):  
Name (required):  

Resort, Tour or Cruise Ship name:  
Date of Travel:  
Name of your Primary Travel Counselor:  

How did you hear about Fox Travel?   Web Search (Google, Yahoo, etc.)
Magazine
Referral
Blog
Chat Board
Club Member
Friend
Other

What method did you use to contact Fox Travel?   Telephone
Email
U.S. Mail
Other

How did you hear about the destination resort or cruise   Web Search (Google, Yahoo, etc.)
Magazine
Referral
Blog
Chat Board
Club Member
Friend
Other

If you used the Fox Travel website or On Line quotation form, what suggestions can you make to improve these resources?  

How would you rate the reservation experience with your Travel Counselor in the following areas:  

Politeness
 
1 2 3 4 5 6 7 8 9 10
Poor Excellent

Promptness  
1 2 3 4 5 6 7 8 9 10
Poor Excellent

Willingness to Help   
1 2 3 4 5 6 7 8 9 10
Poor Excellent

Competence   
1 2 3 4 5 6 7 8 9 10
Poor Excellent

Accuracy   
1 2 3 4 5 6 7 8 9 10
Poor Excellent

Options Given or Explained   
1 2 3 4 5 6 7 8 9 10
Poor Excellent

Experience Level   
1 2 3 4 5 6 7 8 9 10
Poor Excellent

Were your vacation documents
and reservations timely and accurate?
 
     
Yes       No

Was your overall resort,
destination or cruise experience:
 
1 2 3 4 5 6 7 8 9 10
Less than expected More than expected

Are you likely to use
Fox Travel again?
 
1 2 3 4 5 6 7 8 9 10
Never Very Likely

Would you recommend
your vacation to your friends?
 
1 2 3 4 5 6 7 8 9 10
Never Very Likely

Please add your comments and recommendations below so that we may benefit from your experiences and meet the needs of you and future clients.